Contact Centers and Telemarketing agencies have been preparing for the new provisions of the Telephone Consumer Protection Act (TCPA) that go into effect on October 16th, 2013. Included in these changes are new rules for calling cell phones or wireless numbers.
Multi-million dollar settlements are reached nearly weekly due to proposed class-action lawsuits citing the TCPA!
Avoid costly FCC Penalties. Our turn-key solutions help you stay compliant!
New provisions of the Telephone Consumer Protection Act (TCPA) are in effect as of October 16, 2013.
Included are changes with new rules for calling mobile phones.
Automated calling to mobile phones is prohibited without prior written consent!
Penalties
Actual or statutory damages ranging up to $1,500.00 can be awarded per violation. As marketing campaigns often include tens of thousands of records, the potential damages under the TCPA can increase quickly.
TCPA cases have become increasingly regular with multi-million dollar class-action settlements nearly every week!