Why Your Business Is Not Profiting From Text Messaging

There’s an interesting problem happening in telecommunications today: Despite the convenience of text messaging, and its prevalence across just about every industry, many companies are struggling to profit from the technology. This is in sharp contrast to previous advances in telecommunications, such as DSL Internet, VoIP and voicemail service—all of which help corporations generate enormous…

Continue Reading →

How SMS Got Its Start: Remembering Matti Makkonen

Chances are likely that you spend a large chunk of time every day sending and receiving text messages over your mobile device(s). It’s worth taking a moment to reflect, therefore, on how this widely popular and ultra convenient communications method first came about. In doing so, you’ll come across the story of Finnish engineer Matti…

Continue Reading →

How 3 Things Will Change The Way You Approach Enterprise Communication

The secret is out! By 2018 enterprise companies will be adopting a hybrid cloud solution for their communications. Yes, according to Gartner, enterprise companies are choosing hybrid cloud solutions for communications. So why is a hybrid cloud deployment the aspiration for enterprise communications? Before we discuss three reasons, lets look at what enterprise companies are…

Continue Reading →

Provide Great After-Hours Customer Service With Text Messaging Communication

  It’s Saturday afternoon, and many of your customers are just now finding the time to sit down and settle account discrepancies and contact your business with questions or concerns about their accounts after a long work week. Unfortunately, your customer service department is closed for the weekend, and will not open again until 9 a.m. Monday, at…

Continue Reading →

Three Interactions That Could Be Solved Using SMS In Your Enterprise Communications:

Self-service is currently one of the hottest trends occurring in enterprise communications. According to Forrester, for instance, last year 76 percent of customers used self-service options. Of all of the self-service tools that are available, including voice and Web-based solutions, SMS is one of the most convenient and affordable in which your business can invest.…

Continue Reading →

Your Take Out Could Use Text Messaging

Could your business be doing more? Does your business have a phone number? Have you thought about text enabling your existing phone number to reach more people? Numbers don’t lie people.     Check out text2printer.com to learn how your business can engage more people and help grow your business now!  

Continue Reading →

Page 1 of 14