Provide Great After-Hours Customer Service With Text Messaging Communication

  It’s Saturday afternoon, and many of your customers are just now finding the time to sit down and settle account discrepancies and contact your business with questions or concerns about their accounts after a long work week. Unfortunately, your customer service department is closed for the weekend, and will not open again until 9 a.m. Monday, at…

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Three Interactions That Could Be Solved Using SMS In Your Enterprise Communications:

Self-service is currently one of the hottest trends occurring in enterprise communications. According to Forrester, for instance, last year 76 percent of customers used self-service options. Of all of the self-service tools that are available, including voice and Web-based solutions, SMS is one of the most convenient and affordable in which your business can invest.…

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Your Take Out Could Use Text Messaging

Could your business be doing more? Does your business have a phone number? Have you thought about text enabling your existing phone number to reach more people? Numbers don’t lie people.     Check out text2printer.com to learn how your business can engage more people and help grow your business now!  

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How to beat Domino’s Online Ordering

Ok, so which one is better (and I have some delicious research to back this up)? Option #1: Creating a wide variety of apps and resources for customers to order a product from you (hopefully) and exhausting multiple marketing efforts to alert them on how to do so? Option #2: Have one FLAGSHIP way which…

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The History of Our Mobile Lives

Image source: www.topmarketingschools.netImage source: www.topmarketingschools.net

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Smart Finally Beats Dumb but Not By Much

In the circles most of us relate to, it might seem incredible that feature phones (also known as dumb phones) were still the dominant category.  Until recently that held true, but Q2 of 2013 changed that.  The latest Gartner report shows that smartphones finally took over the lead with a whopping 51.8 percent of worldwide…

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